Contact Us

To speak with Elements' Student Lending Financial Aid Advisor regarding an Education Line of Credit or Student Loan Refinance:



To speak with a student lending representative please contact the number below:

  • For information about an Undergraduate line of credit, please call: 800-369-4250.

  • For information about a Student Loan Refinance, please call: 844-207-9919.



To inquire about an existing Elements Education Line of Credit or Student Loan Refinance (payment info, loan balance, etc.):

Contact the loan servicer (University Accounting Service) by calling 800-723-2210. You may also set up online access to your loan account (check balances, make online payments, etc.) by visiting them online.


To make payments by mail:

University Accounting Service, LLC.

PO Box 5865

Carol Stream, IL 60197-5865


To reach Elements Financial Federal Credit Union by mail regarding our Student Choice solution:

Elements Financial Federal Credit Union

c/o Credit Union Student Choice

1001 Connecticut Avenue NW

Suite 1001

Washington, DC 20036


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